RETURNS & Exchanges

TO INITIATE AN EXCHANGE OR RETURN PLEASE CONTACT US AT INFO@AHANAYOGA.COM

OUR ONLINE PURCHASE POLICY LASTS 30 DAYS. IF 30 DAYS HAVE GONE BY SINCE YOUR ONLINE PURCHASE, UNFORTUNATELY WE CAN’T OFFER YOU A REFUND OR EXCHANGE.

TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING.

THERE ARE CERTAIN SITUATIONS WHERE ONLY PARTIAL REFUNDS ARE GRANTED (IF APPLICABLE):

  • CLOTHING WITH TAGS REMOVED

  • ANY ITEM NOT IN ITS ORIGINAL CONDITION, IS DAMAGED OR MISSING PARTS FOR REASONS NOT DUE TO OUR ERROR

  • ANY ITEM THAT IS RETURNED MORE THAN 14 DAYS AFTER DELIVERY

REFUNDS

ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND.
IF YOU ARE APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR CREDIT CARD OR ORIGINAL METHOD OF PAYMENT, WITHIN 10 WORKING DAYS.

LATE OR MISSING REFUNDS

IF YOU HAVEN’T RECEIVED A REFUND YET, FIRST CHECK YOUR BANK ACCOUNT AGAIN.
THEN CONTACT YOUR CREDIT CARD COMPANY, IT MAY TAKE SOME TIME BEFORE YOUR REFUND IS OFFICIALLY POSTED.
NEXT CONTACT YOUR BANK. THERE IS OFTEN SOME PROCESSING TIME BEFORE A REFUND IS POSTED.
IF YOU’VE DONE ALL OF THIS AND YOU STILL HAVE NOT RECEIVED YOUR REFUND YET, PLEASE CONTACT US AT INFO@AHANAYOGA.COM

SALE ITEMS
ONLY REGULAR PRICED ITEMS MAY BE REFUNDED, UNFORTUNATELY SALE ITEMS CANNOT BE REFUNDED.

EXCHANGES

IF YOU NEED TO EXCHANGE YOUR ITEM, SEND US AN EMAIL AT SHOP@AHANAYOGA.COM AND SEND YOUR ITEM TO: 43 NE 38th ST, MIAMI, FL 33137 WITHIN 30 DAYS OF PURCHASE.

YOUR ITEMS ARE NOT GUARANTEED TO BE IN STOCK AND WILL ONLY BE RESERVED FOR YOU ONCE YOUR RETURN PRODUCT IS RECEIVED AND INSPECTED BY OUR TEAM AT AHANA YOGA.

WE SUGGEST DROPPING OFF YOUR RETURN ASAP TO INCREASE THE LIKELIHOOD THAT YOUR REQUESTED EXCHANGE ITEMS ARE STILL IN STOCK. IF YOUR REQUESTED ITEMS ARE NO LONGER IN STOCK, YOU CAN REQUEST A REFUND OR AN EXCHANGE FOR SOMETHING ELSE.

IF YOU HAVE ANY QUESTIONS ABOUT YOUR REFUND OR RETURN, PLEASE CONTACT US OR SEND AN EMAIL TO INFO@AHANAYOGA.COM AND WE WILL GET BACK TO YOU WITHIN TWO BUSINESS DAYS.

 

SHIPPING

YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE NON-REFUNDABLE. IF YOU RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.

DEPENDING ON WHERE YOU LIVE, THE TIME IT MAY TAKE FOR YOUR EXCHANGED PRODUCT TO REACH YOU MAY VARY.